Privacy Policy

Effective Date: November 30, 2024

At Sivren, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Name, email address, phone number, and other contact details.
• Payment information for billing purposes.
• Documents uploaded to verify identity (e.g., IDs, driver's licenses).

b. Non-Personal Information

• IP address, browser type, and operating system.
• Browsing behavior, such as pages viewed, and time spent on our website.

c. Cookies and Tracking Technologies

• We use cookies to enhance your experience.
• Cookies help us understand your preferences, improve website performance, and provide personalized services.

2. How We Use Your Information

Your information is used to:

• Provide and improve our services.
• Communicate with you about your account, transactions, and support.
• Ensure compliance with legal obligations and terms of service.
• Customize website content to enhance your experience.

3. Data Sharing and Disclosure

We may share your information with:

• Third-party service providers: To process payments, provide technical support, or enhance our services.
• Legal authorities: When required by law, such as during investigations or compliance checks.
• Affiliates and business partners: To provide seamless service integration.

We do not sell your personal information to third parties.

4. Data Retention

• We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

5. Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your personal information.
• Delete your personal information, subject to legal and operational constraints.

6. Security

• We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to take precautions when sharing personal information online.

7. Children’s Privacy

• Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

9. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: contact@sivreninnovations.com
• Phone: +65-1235-6789

By using Sivren.com, you agree to this Privacy Policy.